How to re-allocate Citrix licenses

If you create a new Citrix server (license server) and would like to move the existing licenses to the new server, please follow the below steps to reallocate it.

1. Sign in Citrix portal.

2. Select Manage Licenses.

3. On the Manage my licenses page, select View all licenses.

4. Select the Citrix Virtual Apps license that you would like to assign to another server.

5. Select the License, drop-down Select an action, click Modify allocations.

6. On the Modify allocations page, enter the number of licenses, type the Name of the destination Hostname, the Hostname is case sensitive, drop-down Select a Reason, and click Contract allows for rehosting.

7. Select y checking this box, I undertake, on behalf of the license owner, to promptly destroy Returned or Modified licenses and all copies thereof. I acknowledge that licenses may only be loaded on a single license server, appliance or instance in accordance with the Citrix End User License Agreement (EULA), unless otherwise agreed between Citrix and the license owner in writing, I confirm that the information provided in this form is true and accurate and that I am authorized to submit this form and to provide these undertakings on behalf of the license owner. I understand that Citrix reserves its rights generally including under the EULA and its right to audit compliance. I agree that Citrix may contact me at the email address provided in this form to confirm its accuracy and to obtain further information regarding this request, click Modify license file.

8. On the Confirm page, click Yes, and create a license file.

9. On the download page, select Download license file.

10. Sign in to the new Citrix Virtual Apps server.

11. Open Citrix Studio Console, select Configuration, and select Licensing.

12. On the Licensing page, select Add Licenses.

13. Select the license file, and click Open.

14. On the Confirm page, select Yes.

15. If happen error, you need to use the reallocate License method.

16. Sign in Citrix portal.

17. Select Manage Licenses.

18. On the Manage my licenses page, select View all licenses.

19. Select the Citrix Virtual Apps license that you would like to assign to another server.

20. Select the License, drop-down Select an action, click Return allocations.

21. On the Return all licenses page, drop-down Select a Reason, click Contract allows for rehosting.

22. Select By checking this box, I undertake, on behalf of the license owner, to promptly destroy Returned or Modified licenses and all copies thereof. I acknowledge that licenses may only be loaded on a single license server, appliance or instance in accordance with the Citrix End User License Agreement (EULA), unless otherwise agreed between Citrix and the license owner in writing, I confirm that the information provided in this form is true and accurate and that I am authorized to submit this form and to provide these undertakings on behalf of the license owner. I understand that Citrix reserves its rights generally including under the EULA and its right to audit compliance. I agree that Citrix may contact me at the email address provided in this form to confirm its accuracy and to obtain further information regarding this request, click Yes, and process the return.